Not all my reviews I get free stuff…this one I purchased myself (well, Jeff bought it lol) and I feel I should tell people about something when it’s this bad…some small stuff can be bad and I don’t feel the need to blog it…but this….boy I’ve been holding back on posting this for awhile.
Not too long ago (March I think) we (both Jeff and myself) upgraded our phones, Verizon give us the option to upgrade
early and it wasn’t a moment too soon. I had wanted a smart phone for awhile, and after looking over all the phones like a million times, and talking to the customer service people on the phone…I decided a Blackberry was perfect for me, and they had one in purple! After some problems with Jeff’s phone, and a nasty customer service rant (read that HERE Let me make note that after speaking to multiple managers and the PR for Verizon Wireless, I was completely satisfied with the way they handled my problem last time) Jeff ended up getting a Blackberry as well. We both have the same model, Curve, just different colors (Jeff has black and I have purple)
Had I known so many problems would come…I would have stuck with our old phones! The first thing I noticed was the camera on it SUCKS! The shutter delay is insane and I’ve missed multiple pictures because of it! Also, most of the other Blackberry phones have a flash…not the Curve. I do like the touch pad instead of a ball (see this isn’t 100% bad lol) but both Jeff and I have noticed that the pad randomly don’t want to work…especially when it comes to zooming in and out with the camera.
I knew when I got it that the battery wasn’t going to be long lasting, we charge our phones just about every day (because they do go dead that quick) but we expected that, most (if not all) smartphones have a short battery life. But when we have to take the battery out multiple times a week to reset the phone because we’re either not getting our emails/texts or the phone freezes…then there is a problem. This isn’t just mine, or just Jeff’s…this is BOTH of our phones…so it’s the Curve itself not just one defective one…unless we got unlucky and both got defective phones.
Let me say not all things about the Blackberry are bad, I love checking my email on my phone, I love having Skype, Yahoo and Facebook on the go and I love the size and the keyboard. I guess I like the features of it, but not the phone itself. Will this keep me from getting another Blackberry? No, I think it’s just a defect in the Curve but not all Blackberry’s phones are going to be horrible. I’ve heard a lot of good about Blackberry, why this one sucks…I don’t know. This phone is also cute, I love the purple! Even Jeff who wasn’t too thrilled about getting a smartphone for him at first, has fallen in love with all the features of it…but again, he’s sick of reseting it all the time.
Now…why am I ranting about this instead of just taking my phone back to the store? There is more than 1 reason:
- The closest Verizon Wireless store is a little over 30 minutes away
- They will just try to “fix” it and give it back to me
- They will replace it with a new Blackberry Curve (replace a crummy phone with a new crummy phone…smart right?)
- They will want me to pay $$$$$$$ for a new phone….and $$ is something we are short on.
There is 1 more part to this rant. I don’t know if it’s the Curve making this problem or Verizon Wireless’ service…but I can be sitting in one spot talking on the phone…not moving…and I will get “dropped call” Do you know how annoying that is to be sitting here talking to Jeff and randomly get a beeping in your ear and read “dropped call” on the screen???? I have tested it out, and checked the service bar before making a call to make sure it’s just low service…nope…I always have at least 2 bars (we live in the boonies…I know we don’t have perfect service but it is enough to where it should NOT drop calls not to mention this is new…like the past month this has started) I have called (from Jeff’s phone…because apparently it’s only my phone doing this) and did all the steps they told me, calling the special number to update the roaming thing and all that. It just happened while I was writing this… Jeff called on his break and it dropped his call a few minutes into the conversation!
Disclosure: I was not compensated by anyone for this post. I purchased product myself and pay for my cell phone service myself.
Contest Closed 
Contest Closed 
I feel your pain. Leland had problems with a phone he had too and the only thing they would do was fix or replace it. They didn’t get the fact that the phone was a POS period and a new model is the only thing that would have satisfied him!
A few more issues with the phone Ive had
-Its not that the zoom doesnt work…it gets stuck…if youre zoomed in all the way and it happens to get ‘stuck’, youll stay zoomed in until you reboot the phone.
-Applications hangs, gets stuck while loading, or just never attempts to load at all (probably a 3rd party software issue)
-Notifications will randomly stop working with no alert or way of knowing at all, you can still browse facebook, post things, check mail and anything else(you can send texts, and theyll receive them), but notifications, including text messages, will not be received until after you decide to reboot it to see if it did get stuck…I rebooted mine randomly last night to find 13 facebook notifications, 10 new email alerts, and 7 text messages…2 of them urgent that needed to be answered ASAP…but couldnt because I didnt get them til 8 hours later!
-My phone is actually great at taking pictures, so that may be an unlucky defect of Jackies
-Random service…if Im in the yard Ill have 6 bars in some areas, none in others, and its not because its jumping towers, I have 4 random areas in my yard that I cannot walk while using the phone…if I walk in any of those areas Ill lose the people Im talking to…Its odd because I can hear them, but they cant hear me…have to hang up and call back.
Oh and by the way our coverage area is completely green, no blank spots at all…Verizon said we would have great coverage themselves because there was a tower not too far from where we live.
All in all I know now why that Verizon guy says “Can you hear me now?”, I find myself re-enacting that scene a LOT.